TrustScore 4.5 out of 5
Have you used St. James's Place in the last 10 years?
You may be due a refund or compensation worth thousands...
even if your investment has performed well
As advertised on:
How the Claiming Process Works
Direct Redress Limited is a Claims Management Company (CMC). You do not have to use a Claims Management Company to pursue a claim. You can claim for free, without using a claims management company, first to the third party responsible or to the Financial Ombudsman Service/Financial Services Compensation Scheme.
If you choose to use a Claims Management Company and your claim is successful you will be charged a success fee from the compensation you receive.
Some of the reasons you could be due compensation from St. James's Place .
Have you encountered any of the following situations over the last 10 years?
Lack of an Annual review
Your Financial Adviser is duty bound to hold a regular annual review meeting with you once a year, this meeting should take place in person or over the phone. If this has not happened, you could be due compensation.
Incorrect Pension Advice or Pension Switching
There could be a whole host of reasons as to why you were given incorrect advice. This poor advice could have cost you a lot of money. Our team are specialists in this area and will find out what you could be owed.
Unexpected Cancellation Charges/Tax charges
A large number of people were unaware that the advice they receive would result in a charge they did not know about. For example, this could have resulted in an unexpected tax bill, or even simply an unexpected cost to move your funds.
What Our Customers Say
Direct redress are the only claims…
Direct Redress are the only claims company I use. They are straight forward with charges and get results.
Keith Woodroffe
The company have given me fantastic service.
The company have given me fantastic service and great results. Whenever I have contacted the office your staff have been courteous, helpful and very knowledgeable. Fiona has answered me on a few occasions and she could not have been more helpful. Would not hesitate to recommend your company without any reservations whatsoever. Thamk you all.
Jennifer Isaac
Excellent outcome
Staff are really helpful and knowledgeable Big thanks to them all for there help.
Dr James MC Intyre
How do I claim?
We do all the hard work for you
Step 1:
Submit Your Details
We've made it incredibly easy for you to apply. All we need is some basic details to get your claim started.
Step 2:
We Check Your Claim
We'll gather all the necessary information directly from your provider and then process your claim to get back the money you could be owed.
Step 3:
You Get Paid
It's as simple as that, we do all the heavy lifting, and get you back the money you could be owed.
How are we paid? (No Win, No Fee)
We work on a No Win, No Fee basis and our fees are charged only in the event of a successful claim on the win amount awarded.
Our fees are in accordance with the guidance from the Financial Conduct Authority.
Our fee is calculated as a percentage of the win awarded, if there's no win there's no fee.
Termination Fees
If you cancel your claim after 14 days we reserve the right to charge you a termination fee, please see our terms & conditions for more information.
| Redress Amount | Your Service Charge (+VAT) |
|---|---|
| £1 - £1,499 | 30% up to a max of £420 +VAT |
| £1,500 - £9,999 | 28% up to a max of £2,500 +VAT |
| £1,0000 - £24,999 | 25% up to a max of £5,000 +VAT |
| £25,000 - £49,999 | 20% up to a max of £7,500 +VAT |
| £50,000 + | 15% up to a max of £10,000 +VAT |
How we help
We've been helping customers with claims for over 13 years.
We're well known throughout the industry for our huge success in reclaiming over £100 Million for our customers, across various types of claims.
We take great pride in our customer service and always seek to deliver the highest standards of customer care. We strive for consistent, positive customer satisfaction.
£100 Million+
Reclaimed for our thousands of happy customers
13 Years
Experience working in the claims industry
250,000+ Clients
We've helped thousands reclaim compensation
At Direct Redress, we believe that Financial Advice firms have a responsibility to operate ethically. We work to hold Financial Advisers accountable when they engage in poor practices and fight to get back the money you are owed.
See If We Can Help
You don't need any documents, we will get all the account paperwork from the provider.
Check if you Qualify